Au-Pair programs

Insurance solutions for Au-Pair programs

Au-Pairs live as part of a host family. Their coverage should work in everyday life abroad, not just in emergencies.

Illustration of an Au-Pair walking two children to school
Everyday care, abroadCoverage built for life with a host family

Your responsibilities

What matters most in Au-Pair programs

Living with a host family and caring for children brings everyday challenges that go beyond standard travel. Your coverage should support these realities.

  • 01Everyday careQuick, easy access to care for colds, infections and minor illnesses, not just emergencies.
  • 02Wellbeing supportPreventive care, check-ups and mental health support while adjusting to a new life.
  • 03Flexible coverageAdapts easily to extensions, early returns or placement changes, tailored to each program.
  • 04Liability protectionCover for accidental damage, injuries and risks in daily family life and childcare.

Sample plan

How an
Au-Pair solution can be structured

An overview of a typical structure, based on our experience with Au-Pair programs.

Final coverage, benefits and limits are always tailored to your program requirements, destination, participant profile, insurance carrier and claims administrator.

Medical coverage highlights10
  • Overall policy maximum between $100,000 and $2,000,000, available per illness or per injury
  • Deductibles, copayments and coinsurance kept as low as reasonably possible
  • Emergency room care, with education on when it should be used (U.S. programs)
  • Affordable, easy-to-access urgent care, walk-in clinic and telemedicine options (U.S. programs)
  • Hospital treatment and ancillary charges
  • Physician services (office and hospital visits)
  • Physiotherapy
  • Prescription drugs
  • Ambulance transportation
  • Emergency treatment of pre-existing conditions (optional)
Exclusion options5
  • Standard exclusions applicable to the population, with the ability to customize
  • Exclusions for mental health, often changed to a limited benefit for outpatient and inpatient care
  • Exclusions for routine and preventive care, often changed to a limited benefit
  • Exclusions for pre-existing conditions, carefully reviewed and customized if necessary
  • Exclusions for sports and hazardous activities, carefully reviewed and customized if necessary
Emergency assistance services5
  • 24/7 multilingual emergency medical assistance and support
  • Medical evacuation and repatriation
  • Repatriation of mortal remains
  • Compassionate emergency visit (round trip home and back in case of a death or life-threatening condition of an immediate family member)
  • Bedside (family reunion) benefit: round-trip ticket plus meals and lodging for one family member if an Au-Pair is hospitalized for a certain number of days
Additional benefits4
  • Mental health and wellness program access, including crisis care (U.S. programs)
  • Telemedicine access
  • PPO network with direct billing for Au-Pairs hosted in the U.S.
  • Claims administrator support in arranging direct payment for Au-Pairs hosted outside the U.S., when necessary
Optional add-ons12
  • Liability coverage
  • Baggage coverage
  • Telemedicine, teletherapy and teledentistry buy-up (U.S. programs)
  • Online pharmacy discount program (U.S. programs)
  • Trip interruption, trip delay and trip cancellation
  • Legal advice
  • Emergency bail bond
  • Lost documents and emergency cash assistance
  • Terrorism coverage
  • Search and rescue
  • Political, security and natural disaster evacuation
  • Kidnap consultant fees
Program support and access4
  • Dedicated account manager to advocate for and assist Au-Pairs
  • Digital access to policy, ID card and other documents
  • Claims support and guidance
  • Educational resources for participants and organizations

Let’s design the right coverage for your program

Tell us about your program and we’ll guide you through the next steps, whether you already have requirements or just want to explore options.