Helpful How-To Videos & Documents

How to log-in to MyInsurance

Getting started with MyInsurance is easy! Choose your language below and follow the short instructions to create and access your account.

How to find the right medical care in the USA

Not sure where to go if you get sick or injured in the USA? These videos explain the difference between a doctor’s office, Urgent Care, and the Emergency Room — helping you make the right decision when you need medical care. Available in English, German, Spanish, and Chinese.

How to use toilets abroad

​Using a toilet abroad isn’t always as obvious as it sounds. Our short video highlights common mistakes and simple tips to avoid messy situations. We’ve provided the video in English, German, and Spanish — just choose your language and click the preview to watch.